Not good for people who can't climb stairs-three flights of stairs. No coffee in room, but only downstairs. They had some nice snacks and fresh fruit free of charge. Our room was clean, washroom very clean, kingsize bed comfortable. A few restaurants nearby, but not the food we enjoy. Quiet area at least the one night for us. Heard one little bark likely a small dog. Workers are very helpful and pleasant.

A clean, well served and economical hotel. The check-in staff was polite and helpful. Adequate parking and near to all the necessary amenities. Would definitely stay again. Cheers

enjoyed my 5 nights staying. Rooms are very clean, staff is very nice. Commuting is easy with bus 410 coming by regularly. I will come back

Very unique place , clean room with easy parking around back friendly helpful staff. Only one drawback is there isn't a elevator but it is only one story with two flights of stairs and one landing in between.

Rooms a little dated but pleasant and clean. I stayed in the family suite and the staff was very friendly and approachable.

I really enjoyed my 2-night stay at the greatest little hotel in New West! The room was cute, cosy, and clean. The rate was great, and the staff were super friendly and helpful. I highly recommend Queens Hotel!

The staff were very helpful and allowed me to have a late checkout. Many thanks!

I would rate 3 cos it's Affordable place and friendly staff. But don't get tricked by seeing 2 beds, we were 4 and booked the room with 2 beds. The room is so conjusted that when we placed a suitcase in front of bed, we couldn't find place to walk. We paid 10$ extra per each per each extra person, if they had told that the rooms wouldn't be that big to accommodate 4, we would've booked different hotel. We did the same 4 people booking in Holiday Inn with around same price range but the room was more than sufficient, also don't expect free breakfast in this hotel. This place is good for 2 only I guess, and would prefer only if the stay is short or if it's an unplanned trip. If it's a planned trip, I think it's better to find other places than this.

We were very pleased with our stay of nine days at Queens. The hotel and rooms were very clean and all the staff were extremely helpful. The hotel was located in a very quiet neighborhood within access to restaurants of all types, and public transit which enabled us to reach Vancouver and other areas within minutes.

I'm not a customer but even afterhours when I knocked to request a barf bag to drive an unfortunate friend home (else risk him making a mess of my car), the kindly gent at the front desk opened the door and was happy to assist us. Seems like a quality establishment managed by compassionate people

Nice and clean hotel at very reasonable price. Front desk staff is great. A bit noisy mainly because we happened to have someone next door who were having some issues amongst themselves.... thought those people and their dog were making noise from the corridor but realized that they were actually staying next door. Overall, a good hotel to stay at.

A gem of a hotel very close to Burnaby. Very clean and safe and friendly service too! They even have fruit and snacks when needed. Free, secure parking behind the hotel as well.