From Our Google Reviews
Do not stay at this horrible place. NO AIR CONDITIONING. I cannot understand the good reviews. This place is ancient and the rooms are tiny and clearly old. ***Checked in when it was 30 degrees outside. Go to drop my mom in her room to make sure it’s ok and we discover there is no air conditioning. We go to the front desk and their response appeared pleased that they had fooled another person into booking their hotel. They clearly were prepared with lines such as, ‘we didn’t lie, and promptly tried to point out the absence of air conditioning on their Expedia page after mentioning I was welcome to call Expedia to complain about the lack of ac. He continued to escalate by repeatedly making comments such as it’s not normal to assume a place has ac, and if I had booked over the phone, I would have known, and for the price I was paying (>$270/night), I shouldn’t expect ac as this isn’t the Sheraton. Rather than acknowledging that it’s a heat wave and it’s reasonable to expect a hotel to have AC he just made smug comment after smug comment. There’s also no elevator. After I mentioned I would leave a bad review, all of sudden his demeanor changed and he suddenly tried to be a reasonable person. The room looks nothing like the pictures and there is only enough room to barely walk around the bed. What a total nightmare. The staff were clearly happy to have fooled people by not making it clearly known that this hotel doesn’t have basic amenities. My mom later told me that the hot water is blocked in the shower, aka you can’t take a proper hot shower (obviously not in this heat) if you wanted to as the tap is blocked from being moved into the position to heat up
12 August 2022
Excellent location for our trip to Vancouver for New Years. Clean. Cozy. Great walkable neighborhood. Will definitely book to stay here again.
12 January 2023
I would rate 3 cos it's Affordable place and friendly staff. But don't get tricked by seeing 2 beds, we were 4 and booked the room with 2 beds. The room is so conjusted that when we placed a suitcase in front of bed, we couldn't find place to walk. We paid 10$ extra per each per each extra person, if they had told that the rooms wouldn't be that big to accommodate 4, we would've booked different hotel. We did the same 4 people booking in Holiday Inn with around same price range but the room was more than sufficient, also don't expect free breakfast in this hotel. This place is good for 2 only I guess, and would prefer only if the stay is short or if it's an unplanned trip. If it's a planned trip, I think it's better to find other places than this.
12 May 2022
Staff was wonderful, friendly and helpful. Rooms were clean with lovely showers and comfy beds
12 December 2022
Room was as advertised. Very friendly staff at front desk. Room was clean and although small, had everything we needed, including microwave and small fridge. Compared to other hotels in Vancouver area, this was excellent value.
12 August 2022
Great service and great people! The rooms are nice and clean lots of room. There is a BBQ out back too cook on and a nice area to sit out back to have a couple cold ones.
29 July 2020
Very convenient and affordable. I always book this same hotel for my work travel. Staff are very friendly and accommodating. Rooms are very clean and cozy. The dedicated parking spots are great. Will definitely book again.
12 April 2023
A little bit tricky to find, however we found the hotel and was greeted by very friendly staff. There were snacks at the front which was a nice touch. The room we stayed in had a double bed, wall hooks, tv, fridge, and microwave. No closet space however we were only there for the night as BC Ferries cancelled our sail and we were stranded in Vancouver overnight. I was glad to have booked this hotel on the same day at a decent price (just over $200). The room was a bit hot despite the fans and open windows, but that’s also part of the summer weather. I am taking 1 star off for the lack for Air Conditioning as the heat made a big difference in our quality of sleep after a stressful day. Instead of getting out at 8am, we ended up leaving to drive to Tsawwassen at 4am because we couldn’t sleep. Overall we had a bed, bathroom, and fridge which was just the basics we needed for the night.
12 August 2022
My boyfriend had mental episode and they called the ambulance for me. They let me check out late. The staff were super kind and amazing. Rooms are clean and tidy. 100% come here again
22 September 2020
Clean room, comfy bed, room has microwave, small fridge and portable AC, all working great. Room is a little small, but fine for us given the reasonable price. Hotel offers complimentary tea bags, snacks, and hot/cold distilled water at the lobby. Staff was nice and friendly. Main entrance uses a security code for guests only. Great location, with coffee shop, fitness center, spa and bus stops right next door. Couldn't give five star because the toilet got clogged one day but the staff came to fix it right away and it was never a problem again.
12 September 2022
Says 138.00 but ended up being $306.00 for 1 night. I love how they had snacks an teas by the office. The room had an a/c but no hose to put out the window. The beds are old because me an my aunt were hanging off the corners of each side of the bed because of the indents in the beds. So had a weird sleep . But over all the workers were very nice and respectful. My aunt said we were staying another day and she thought they would just take the money off her card again so we chilled in the room an we left for dinner an that's when they asked for the money lol I was happy that they trusted us instead of banging on the door an just let us sleep till we come down.
12 May 2022
There aren’t any other hotels within 30 minutes of the city for this price with these amenities. The hotel smells great when you first walk in. There are only a couple dozen rooms in the entire hotel. Free parking in the back. You can also use the gym next door for free. After midnight, there is no concierge and the doors are locked with a special code that they change every two weeks. Staff are extremely friendly and nice. Of course it is not a 5 star hotel but for the price and location in comparison to other hotels in the city, this is a great deal.
12 September 2022