I missed the detail that check in closes at midnight. By the time my flight landed I was panicked I’d need to find somewhere else to stay at 1:30 in the morning but they got me all checked in virtually into a clean and comfortable room so I am very grateful and impressed with their customer service!

A gem of a hotel very close to Burnaby. Very clean and safe and friendly service too! They even have fruit and snacks when needed. Free, secure parking behind the hotel as well.

I made a big mistake booking through an app after midnight, thinking the reservation was immediate and not the next day. Even though I neglected to pay the insurance on the booking, Queen’s Hotel cancelled my reservation and I got to keep my money. I thank them for their kindness

The hotel was conveniently near where we needed to be. We were well treated, staff was friendly. The rooms were very clean. For two older people we found the rooms small. It was hard to get into bed on on one side.

My wife and I stayed at the hotel for 4 nights. Our room (#208) size was small but very clean and comfortable. The price was reasonable for such a room. The staff were friendly and helpful. Snack bar next to reception offered a variety of goodies. The hotel is in a safe and quiet area. It’s a short walking distance to shopping and eating at SmartCentres Queensborough Landing. This is an amazing hotel and we will definitely return for our next visit. Highly recommended!.

Great service. Manager was very helpful and absolutely amazing.

enjoyed my 5 nights staying. Rooms are very clean, staff is very nice. Commuting is easy with bus 410 coming by regularly. I will come back

This has got to be the cleanest room I've ever stayed in. The hotel is family run and the owners are wonderful people, everything about our stay was pleasant and I would recommend this hotel for anyone needing accommodations in the Queensborough area.

Clean room, comfy bed, very quiet location. Modern updates. And a good price compared to others. Would definitely stay again. Great accommodating staff. Hotel has some cool history pieces as well.

Small boutique hotel, clean and comfortable. My flight was cancelled and all the airport hotels were full. I slept well in a comfortable bed. Clean. A bit noisy in the corridor when people pass and talk. I used ear plugs and slept like a baby. The receptionist was very helpful.

There aren’t any other hotels within 30 minutes of the city for this price with these amenities. The hotel smells great when you first walk in. There are only a couple dozen rooms in the entire hotel. Free parking in the back. You can also use the gym next door for free. After midnight, there is no concierge and the doors are locked with a special code that they change every two weeks. Staff are extremely friendly and nice. Of course it is not a 5 star hotel but for the price and location in comparison to other hotels in the city, this is a great deal.

A clean, well served and economical hotel. The check-in staff was polite and helpful. Adequate parking and near to all the necessary amenities. Would definitely stay again. Cheers