I would rate 3 cos it's Affordable place and friendly staff. But don't get tricked by seeing 2 beds, we were 4 and booked the room with 2 beds. The room is so conjusted that when we placed a suitcase in front of bed, we couldn't find place to walk. We paid 10$ extra per each per each extra person, if they had told that the rooms wouldn't be that big to accommodate 4, we would've booked different hotel. We did the same 4 people booking in Holiday Inn with around same price range but the room was more than sufficient, also don't expect free breakfast in this hotel. This place is good for 2 only I guess, and would prefer only if the stay is short or if it's an unplanned trip. If it's a planned trip, I think it's better to find other places than this.

Had an excellent stay at this adorable hotel. As a former hotel housekeeper, that place is legit clean. Very comfy too. I missed the fact that there's no elevator and all the rooms are 2 short flights up. Staff were extremely attentive and helpful, not just with the stairs, but everything. I would definitely stay again.

Room was clean and tidy. Price was very fair and competitive. Check in was easy. They refunded my deposit at checkout and now I don’t have to worry about where my deposit is.

Staff was wonderful, friendly and helpful. Rooms were clean with lovely showers and comfy beds

enjoyed my 5 nights staying. Rooms are very clean, staff is very nice. Commuting is easy with bus 410 coming by regularly. I will come back

I really enjoyed my 2-night stay at the greatest little hotel in New West! The room was cute, cosy, and clean. The rate was great, and the staff were super friendly and helpful. I highly recommend Queens Hotel!

Small boutique hotel, clean and comfortable. My flight was cancelled and all the airport hotels were full. I slept well in a comfortable bed. Clean. A bit noisy in the corridor when people pass and talk. I used ear plugs and slept like a baby. The receptionist was very helpful.

Fantastic staff and great location. There's lots of places to eat within walking distance.

A gem of a hotel very close to Burnaby. Very clean and safe and friendly service too! They even have fruit and snacks when needed. Free, secure parking behind the hotel as well.

I missed the detail that check in closes at midnight. By the time my flight landed I was panicked I’d need to find somewhere else to stay at 1:30 in the morning but they got me all checked in virtually into a clean and comfortable room so I am very grateful and impressed with their customer service!

All good , friendly and helpful service, clean room, the drinks station is great. Our only small complain is it was a hot night and the cooling fan didn’t keep room cool. Even with the windows opened.

We were very pleased with our stay of nine days at Queens. The hotel and rooms were very clean and all the staff were extremely helpful. The hotel was located in a very quiet neighborhood within access to restaurants of all types, and public transit which enabled us to reach Vancouver and other areas within minutes.