Had an excellent stay at this adorable hotel. As a former hotel housekeeper, that place is legit clean. Very comfy too. I missed the fact that there's no elevator and all the rooms are 2 short flights up. Staff were extremely attentive and helpful, not just with the stairs, but everything. I would definitely stay again.

Clean room, comfy bed, room has microwave, small fridge and portable AC, all working great. Room is a little small, but fine for us given the reasonable price. Hotel offers complimentary tea bags, snacks, and hot/cold distilled water at the lobby. Staff was nice and friendly. Main entrance uses a security code for guests only. Great location, with coffee shop, fitness center, spa and bus stops right next door. Couldn't give five star because the toilet got clogged one day but the staff came to fix it right away and it was never a problem again.

A gem of a hotel very close to Burnaby. Very clean and safe and friendly service too! They even have fruit and snacks when needed. Free, secure parking behind the hotel as well.

Staff was wonderful, friendly and helpful. Rooms were clean with lovely showers and comfy beds

It was amazing stay here in this hotel I definitely appreciate each staff member here. I would definitely book again with this hotel in my next trip and also locality is best for Indians too as it has 1 minute walk restaurants etc. Rooms-10/10 Staff-10/10 Facilities-10/10 Locality-10/10 At the end i would say don’t think if you have to book an hotel just go for it????

I would rate 3 cos it's Affordable place and friendly staff. But don't get tricked by seeing 2 beds, we were 4 and booked the room with 2 beds. The room is so conjusted that when we placed a suitcase in front of bed, we couldn't find place to walk. We paid 10$ extra per each per each extra person, if they had told that the rooms wouldn't be that big to accommodate 4, we would've booked different hotel. We did the same 4 people booking in Holiday Inn with around same price range but the room was more than sufficient, also don't expect free breakfast in this hotel. This place is good for 2 only I guess, and would prefer only if the stay is short or if it's an unplanned trip. If it's a planned trip, I think it's better to find other places than this.

This hotel is a hidden gem. For a 2-star, you won't be disappointed! Clean and kitschy, with cool vintage features like a bunch of clocks, anime art and new west historical photography donated by the local library. Solid hotel tv channels and comfy beds. Steps from a quiet g****o seawall with a truly breathtaking view of the lower mainland across the river- the likes of which would be absolutely crowded with people in downtown Vancouver or even new west pier. And free snacks! Some stuff like the vending machine/coffee out of service on my stay. Come and go as you like and kind customer service.

Not good for people who can't climb stairs-three flights of stairs. No coffee in room, but only downstairs. They had some nice snacks and fresh fruit free of charge. Our room was clean, washroom very clean, kingsize bed comfortable. A few restaurants nearby, but not the food we enjoy. Quiet area at least the one night for us. Heard one little bark likely a small dog. Workers are very helpful and pleasant.

We were very pleased with our stay of nine days at Queens. The hotel and rooms were very clean and all the staff were extremely helpful. The hotel was located in a very quiet neighborhood within access to restaurants of all types, and public transit which enabled us to reach Vancouver and other areas within minutes.

I was really impressed by this place! I needed a last minute hotel for a spring break trip and they had a room left. Location is great with a few restaurants, corner store, liquor store right next door. Room was updated, clean and bed was comfy. All of the staff I met while there for 3 nights were very friendly and helpful. They offer some free snacks in the lobby and there was a vending machine and coffee machine too. Easy parking on site around back. Would definitely stay here again!

I really enjoyed my 2-night stay at the greatest little hotel in New West! The room was cute, cosy, and clean. The rate was great, and the staff were super friendly and helpful. I highly recommend Queens Hotel!

Rooms a little dated but pleasant and clean. I stayed in the family suite and the staff was very friendly and approachable.