Great service. Manager was very helpful and absolutely amazing.

All good , friendly and helpful service, clean room, the drinks station is great. Our only small complain is it was a hot night and the cooling fan didn’t keep room cool. Even with the windows opened.

Quiet clean and good location for what I needed for evening.

I would rate 3 cos it's Affordable place and friendly staff. But don't get tricked by seeing 2 beds, we were 4 and booked the room with 2 beds. The room is so conjusted that when we placed a suitcase in front of bed, we couldn't find place to walk. We paid 10$ extra per each per each extra person, if they had told that the rooms wouldn't be that big to accommodate 4, we would've booked different hotel. We did the same 4 people booking in Holiday Inn with around same price range but the room was more than sufficient, also don't expect free breakfast in this hotel. This place is good for 2 only I guess, and would prefer only if the stay is short or if it's an unplanned trip. If it's a planned trip, I think it's better to find other places than this.

A little bit tricky to find, however we found the hotel and was greeted by very friendly staff. There were snacks at the front which was a nice touch. The room we stayed in had a double bed, wall hooks, tv, fridge, and microwave. No closet space however we were only there for the night as BC Ferries cancelled our sail and we were stranded in Vancouver overnight. I was glad to have booked this hotel on the same day at a decent price (just over $200). The room was a bit hot despite the fans and open windows, but that’s also part of the summer weather. I am taking 1 star off for the lack for Air Conditioning as the heat made a big difference in our quality of sleep after a stressful day. Instead of getting out at 8am, we ended up leaving to drive to Tsawwassen at 4am because we couldn’t sleep. Overall we had a bed, bathroom, and fridge which was just the basics we needed for the night.

Nice and clean hotel at very reasonable price. Front desk staff is great. A bit noisy mainly because we happened to have someone next door who were having some issues amongst themselves.... thought those people and their dog were making noise from the corridor but realized that they were actually staying next door. Overall, a good hotel to stay at.

Fantastic staff and a very cozy environment! Although the rooms are smaller than a conventional Hotel, they are well appointed, decorated and clean! I will definitely return!

Room was small but very clean and comfortable. Staff very helpful. A few food options less than a block way. I went for sushi and it was excellent.

Room was as advertised. Very friendly staff at front desk. Room was clean and although small, had everything we needed, including microwave and small fridge. Compared to other hotels in Vancouver area, this was excellent value.

I really enjoyed my 2-night stay at the greatest little hotel in New West! The room was cute, cosy, and clean. The rate was great, and the staff were super friendly and helpful. I highly recommend Queens Hotel!

I had a Hospital Appointment the next day and found The Queens online. Taking a chance at an 'unknown', I booked. ...And I'm glad I did! Friendly staff! PARKING ON SITE! Clean rooms. Simple and not trying to be something it's not! I checked in early and enjoyed the room. Small? Yes. The room I booked doesn't pretend to be a large room or a place to entertain friends. It's a clean and comfortable place to relax, prepare for whatever you're moving on to, and get a good night's rest. (The Royal Enfield motorcycle in the lobby doesn't lose any points either!) They made me feel welcome and safe and everything in the room was clean and well taken care of. Tips: - a small coffee maker with all the details could be added - the air conditioner was not necessary and should maybe be added IF requested beforehand. - the bed frame was too large for the bed, so it is a little 'cumbersome'. Final Verdict: While the price is 'pushing' too high, I would stay here again! It's a clean, professional, well taken care of experience for me, and until proven otherwise, I give it a thumbs up!

Room was clean and tidy. Price was very fair and competitive. Check in was easy. They refunded my deposit at checkout and now I don’t have to worry about where my deposit is.